Privacy Policy

This Privacy Policy explains how Flicko collects, uses, and protects your personal information. We know privacy is important to you, and it's important to us too.

Our goal is to build Flicko in a way that respects your rights, secures your communications, and keeps you in control of your personal data.

Flicko provides a communications platform that enables users to communicate via voice, video, text, whiteboard, and live streaming. We offer our services through our website, desktop apps, and mobile apps.

We collect information you provide directly, such as when you create an account, set up your profile, communicate with other users, or contact us for support.

• Account information: username, email, phone number, date of birth, and password.
• Content you create: messages, images, whiteboard drawings, soundboard clips, and other media you share through our services.
• Payment information: if you purchase a subscription (e.g. Flicko Plus), we collect payment information processed securely by our payment providers.
• Device information: IP address, device type, operating system, browser type, and unique device identifiers.

We use your information to provide, maintain, and improve our services. This includes:

• Operating and providing our voice channels, whiteboard canvas, and soundboard modules.
• Personalizing your experience and adjusting audio notifications.
• Processing transactions and sending related invoices.
• Communicating with you about updates, security alerts, and support requests.
• Detecting, investigating, and preventing fraudulent or illegal activities.
• Complying with legal obligations.

We do not sell your personal data. We may share your information with service providers who help us operate our services, with your explicit consent, to comply with legal obligations, or to protect our rights and safety.

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data or permanently delete your account at any time through your account settings panel.

We implement technical and organizational security measures to protect your information, including TLS encryption in transit and AES encryption at rest, strict database access controls, and regular security audits of our media channels.

You have control over your personal information. You can:

• Access and update your account information through Settings.
• Request a complete, machine-readable copy of your personal data.
• Delete your account and associated server data.
• Manage your privacy settings and who can invite you to voice servers.

Your information may be transferred to and processed in countries other than your own. We use Standard Contractual Clauses and other EU-approved mechanisms to ensure appropriate safeguards for international data transfers.

Our platform allows developers to create applications and bots. When you interact with these third-party services, their own privacy policies apply. We encourage you to review the privacy practices of any third-party services.

Our Data Protection Officer can be reached at privacy@flicko.com for any questions or concerns about our data practices.

Depending on your location, you may have additional rights under local privacy laws (such as GDPR, CCPA, or other regulations). We respect and comply with applicable local privacy laws, offering data portals to exercise your rights.

We may update this Privacy Policy from time to time. We will notify you of material changes through the platform or via the email associated with your account.